Running on Empty with Burnout:  Transformation on Fumes Della Lin, MD

In May 2019, the World Health Organization recognized burnout as one of its areas of health care focus.  ICD-11 recognizes burnout as an occupational phenomenon.  Burnout – although a conference subject for several years now – is NOT going away.  The exhaustion from burnout and incivility impacts performance and impacts the capacity for an organization to transform.

Transformation Transparency:  Setting the Stage for Change/Avoiding CrisisFraser Seitel

Starting January 1, 2019, hospitals, for the first time, were required to post their standard service charges online. In June, President Trump signed an executive order mandating health care providers and insurers to provide to consumers “the true prices of health care services.” Welcome to the Age of Health Care Transparency. As providers confront the brave new world of value-based care, no challenge is more important than “becoming more transparent.” This workshop will equip you to deal with the internal and external pressures on hospitals, physicians, and trustees to provide greater transparency to patients, employees, caregivers, and the general public. We will review 1) what health care transparency means to its varied constituents 2) the current state of transparency in health care 3) the benefits and risks introduced by greater transparency, and 4) what a more transparent environment might look like at your hospital.

The Road to Saving the Rural Hospital

Local, Inventive, and Cost-Effective Behavioral HealthJoseph Scherger, MD, MPH

Behavioral Health covers a wide range of mental health problems from the common stress related conditions, anxiety disorders, and depression to more serious problems such as bipolar disease and schizophrenia.  As much as 25% of all health problems patients present with are primarily mental health, and there is a behavioral health component of up to 75% of patient problems.  Providing behavioral health care improves patient and population health and can lower costs by reducing expensive emergency room visits and excessive testing.  Most behavioral health care is provided by primary care physicians, and this primary care dimension should be recognized and supported.  Referral options to behavioral health should include a range of providers working together, such as psychiatric social workers, marriage and family therapists, clinical psychologists and psychiatrists.  These providers should be able to care for children and adults.  This workshop will explore these issues as well as the varied and often complex reimbursement for behavioral health.

New Legal Clinic:  #MeToo in Health Care ■ Suing the Hospital for Events Outside Its Walls ■ Rise of Fraud Suits – Dan Mulholland, Esq.

A potpourri of fresh hells from a legal perspective will be covered at this workshop, including sexual harassment, whistleblowers, fraud and abuse and new theories of liability, with plenty of time for questions.

Let’s Eliminate Failure to Rescue! Della Lin, MD

Despite Rapid Response Teams being initiated over a decade ago, patients are still tragically being found “dead in bed” in our hospitals.  This workshop will share insights from the Anesthesia Patient Safety Foundation’s September 2019 Conference on Perioperative Deterioration.  We will review the successes and challenges around rescuing the deteriorating patient; describe insights into the challenges that prevent us from eliminating failure to rescue; and discuss potential interventions to improve our success in rescuing the deteriorating patient.

How to Keep Inpatient Services Going as We Begin Transformation

CEO Roundtable (Invitational) Steven Tringale


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